Special Service Recall

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The KONE LCE W/KDM elevator has been commanded to a special service mode, requiring it to return to a designated floor and open its doors for passenger evacuation. This mode is typically activated for specific operational needs or maintenance.

• Activation of a dedicated key switch for special service (e.g., Fire Service switch on page 2).
• Remote command for maintenance or security purposes.
• Initiation of a specific operational program that requires the elevator to clear passengers.

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1. 1

   Guide passengers to safely exit the elevator car once the doors open.

2. 2

   Verify the position and status of any special service key switches (e.g., 'Fire Service' input at terminals XC1/1 and XC1/2 on the Fire Status Controller on page 2).

3. 3

   Consult the elevator control system logs to determine the source and purpose of the special service activation.