EL
ErrorLib
Brands
||
  1. Home
  2. ABB
  3. AC500
  4. 20
About·Privacy·Terms

ErrorLib — Industrial Fault Code Library

Disclaimer: ErrorLib is an independent technical reference tool. While we aim for accuracy, always verify with the manufacturer’s official service manuals before performing maintenance on industrial equipment. ErrorLib is not affiliated with the brands listed.

20

Transmission error: data inconsistent (CRC2 error)

ABB · AC500

What does 20 mean?

A transmission error occurred, specifically indicating data inconsistency (CRC2 error) during PROFIsafe communication. This suggests corruption or incorrect data during transmission, which is critical for maintaining safety integrity.

Common Causes

  • Electromagnetic interference (EMI) on the PROFIsafe communication line (e.g., Ethernet cable) causing data corruption during transmission.
  • Faulty PROFIsafe cable (e.g., broken shielding, damaged conductors) between the safety PLC and the safety I/O device.
  • Incorrect PROFIsafe parameters (e.g., F_CRC_Length) configured in either the safety PLC or the safety I/O device.
  • Hardware defect in the PROFIsafe interface of the safety PLC or the connected safety I/O device.
  • Network component malfunction (e.g., switch, coupler) causing data integrity issues for PROFIsafe frames.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Inspect the PROFIsafe communication cable for physical damage and ensure proper shielding termination at both ends.

  2. 2

    Check for strong sources of EMI near the PROFIsafe communication lines (e.g., unshielded motor cables, welding equipment).

  3. 3

    Verify the configured PROFIsafe parameters, especially F_CRC_Length and F_WD_Time, for consistency between all safety devices.

  4. 4

    Power cycle both the safety PLC and the associated safety I/O device.

  5. 5

    Perform a cable test (e.g., continuity, attenuation) on the PROFIsafe communication line if possible.

  6. 6

    Swap the suspected faulty PROFIsafe device (PLC or I/O) with a known good unit for testing.

Browse all codes in this manual (54)
Verified technical data. Last updated: April 2026

Related Faults

1Safety Destination Address Not Valid (F_Dest_Add)10Parameter F_SIL Exceeds Device Application SIL11Safety Watchdog Time Value is 0 ms (F_WD_Time)
Source: ABB AC500
View Official PDFSearch more codes in this manual