Encoder battery dead

What does 10038 mean?

This informational message can appear at startup or when the drive (MotiFlex e100, MotiFlex e180, MicroFlex e190) is enabled, indicating that the battery backup supply for a Smart Abs encoder has failed or is depleted.

• The battery in the Smart Abs encoder has reached the end of its service life and is exhausted.
• Poor contact or corrosion at the battery terminals, preventing proper power delivery.
• The battery is missing or incorrectly installed in the Smart Abs encoder.

Click steps to track your progress.

1. 1

   Replace the battery in the Smart Abs encoder with a new, compatible battery according to the encoder's specific manual and manufacturer guidelines.

2. 2

   Verify that the new battery is correctly installed and that its connections are secure and free from corrosion.

3. 3

   Check for any error messages related to the encoder after battery replacement to confirm the issue is resolved and position data is retained.

4. 4

   Record the battery replacement date for future maintenance planning.