21

Output Phase Loss

Allen-Bradley · PowerFlex 700

What does 21 mean?

Current in one or more output phases has been lost or remains below a preset level. This indicates an open circuit condition between the drive and the motor, or a motor winding issue, which can lead to motor overheating or unstable operation.

Common Causes

  • One of the motor phases (U, V, or W) is not detected at the drive output.
  • Open circuit in motor power cable or motor winding.
  • Faulty output contactor or relay.
  • Internal drive output stage failure.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check the drive and motor wiring for loose connections or breaks.

  2. 2

    Check for phase-to-phase continuity at the motor terminals using a multimeter.

  3. 3

    Check for disconnected motor leads.

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Verified technical data. Last updated: March 2026

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