Using Backup App

What does 125 mean?

The primary application firmware flash operation failed, and the drive is currently running on a backup application. This signifies a critical issue with the primary firmware's integrity. The drive is operating in a degraded state and requires immediate re-flashing of the application firmware to ensure full functionality and reliability.

• Primary application firmware corruption due to power loss during a flash operation.
• Failed or incomplete firmware update preventing the primary application from booting correctly.
• Degradation of the flash memory sector where the primary application resides.
• An internal system error forcing a fallback to the known good backup application.

Click steps to track your progress.

1. 1

   1. Identify the current active firmware version and the intended primary firmware version (e.g., from 'P0-01' and project documentation).

2. 2

   2. Attempt to re-flash the primary application firmware using the appropriate programming tool (e.g., DriveExplorer) and a verified firmware file.

3. 3

   3. Ensure a stable power supply (within specified voltage tolerance) to the drive throughout the firmware flashing process.

4. 4

   4. After a successful flash, perform a drive power cycle and verify that the drive boots into the primary application.

5. 5

   5. If re-flashing fails or the fault persists, replace the main control board due to likely flash memory damage.