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ErrorLib — Industrial Fault Code Library

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F38

Phase U to Gnd

Allen-Bradley · PowerFlex 4M Adjustable Frequency

What does F38 mean?

An electrical short circuit has been detected between the drive's output phase U and ground. This could be due to insulation breakdown in the motor winding or the cable connecting the drive to the motor, posing a risk of electrical shock and further equipment damage if not resolved.

Common Causes

  • Insulation breakdown in the motor winding for phase U, creating a short circuit path to the motor frame (ground).
  • Damaged motor cable insulation between the drive's output terminal U (T1) and the motor, causing a short to conduit or ground.
  • Water ingress or conductive contamination (e.g., metallic dust) at the motor's terminal box or drive's T1 terminal.
  • Loose conductor strand from phase U at the motor or drive connection touching a grounded enclosure or motor frame.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Disconnect motor leads U, V, W from the drive's output terminals (T1, T2, T3). Perform an insulation resistance test (megohm) from each motor phase winding (U, V, W) to the motor frame ground.

  2. 2

    Visually inspect the motor cable connected to T1 for signs of damage (e.g., chafing, cuts) along its length.

  3. 3

    Using a multimeter, measure resistance from the drive's output terminal T1 to the drive's ground terminal with the motor cable disconnected.

  4. 4

    Inspect the motor junction box and the drive's output terminal block T1 for any signs of moisture, conductive debris, or loose wire strands.

  5. 5

    If the motor cable is suspected, disconnect it at both ends and perform an insulation resistance test from the cable's U conductor to ground.

Browse all codes in this manual (24)
Verified technical data. Last updated: April 2026

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F100Parameter ChecksumF12Hardware OvercurrentF122I/O Board Fail
Source: Allen-Bradley PowerFlex 4M Adjustable Frequency
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