Option in slot C0: Hardware incompatible with control board

What does 5125 mean?

The hardware of the option card installed in slot C0 is incompatible with the control board hardware. This prevents proper integration and function of the option, requiring a compatible replacement.

• Option card is physically installed in slot C0 but has a different hardware revision or model that is not supported by the main control board.
• Control board firmware is too old to recognize the newer option card, or the option card firmware is too old for the control board.
• Incorrect drive model or series for which the option card was designed.
• Physical damage to the option card or slot C0 connector preventing proper identification or communication.
• Incorrect dip switch or jumper settings on the option card, causing it to report an incompatible configuration.

Click steps to track your progress.

1. 1

   Identify the exact part number and revision of the option card installed in slot C0.

2. 2

   Consult the drive's compatibility matrix to verify the option card's compatibility with the control board's hardware and firmware versions.

3. 3

   Replace the option card in slot C0 with a compatible model and revision.

4. 4

   Ensure the option card is securely seated in slot C0 and inspect for any bent pins on the connector.

5. 5

   Update the drive firmware to the latest version, as it may include expanded option card support.