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ErrorLib — Industrial Fault Code Library

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401

Ground Fault

Fronius · Symo Advanced

What does 401 mean?

This status code indicates that a ground fault has been detected in the PV system or the Fronius Primo GEN24 208-240 inverter itself. This is a critical safety issue caused by an insulation breakdown between the PV conductors (PV+ or PV-) and ground, often due to moisture or physical damage in the PV cabling or modules.

Common Causes

  • Insulation breakdown between PV+ or PV- conductors and the ground (GND) potential.
  • Moisture ingress into the PV cabling, junction boxes, or solar modules.
  • Physical damage to the insulation of DC cables or the backsheet of solar modules.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Measure the insulation resistance of the entire PV system (PV+ to GND, PV- to GND) using a megohmmeter (e.g., at 500VDC). Expect values >1 MΩ.

  2. 2

    Thoroughly inspect all DC cabling from the solar modules to the inverter for any signs of damage, cuts, abrasions, or evidence of moisture ingress.

  3. 3

    Examine the solar modules for physical damage, such as cracks in the glass, tears in the backsheet, or compromised junction boxes.

  4. 4

    De-energize the inverter (switch off AC and DC disconnects), wait for 5 minutes, then re-energize to reset. If the message persists, the inverter may require service.

Browse all codes in this manual (41)
Verified technical data. Last updated: April 2026

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102AC Voltage Range103AC Frequency Range1030WSD Open
Source: Fronius Symo Advanced
Open Manual (Page 149)Search more codes in this manual