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ErrorLib — Industrial Fault Code Library

Disclaimer: ErrorLib is an independent technical reference tool. While we aim for accuracy, always verify with the manufacturer’s official service manuals before performing maintenance on industrial equipment. ErrorLib is not affiliated with the brands listed.

13487

USB: TNC does not support device

Heidenhain · NC Control

What does 13487 mean?

A USB device connected to the TNC (Heidenhain NC Control) is not supported. The TNC has specific requirements for connected USB devices, particularly regarding formatting.

Common Causes

  • Connected an unsupported USB device to the TNC.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Disconnect any unsupported USB devices from the TNC.

  2. 2

    Ensure that any USB data media used is formatted either as VFAT (FAT32) or ISO 9660 (for CD-ROMs).

  3. 3

    If a USB hub is connected, ensure it is a supported model; if the message recurs without any device changes, this indicates a potential internal issue.

  4. 4

    If the message appears even when no device has been connected or disconnected, document the situation and specific TNC model for service agency review.

Browse all codes in this manual (58)
Verified technical data. Last updated: April 2026

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10590 E004SH1 status test to active10591 E005SH1 status test to inactive10592 E010SH2 status test to active
Source: Heidenhain NC Control
Open Manual (Page 358)Search more codes in this manual