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ErrorLib — Industrial Fault Code Library

Disclaimer: ErrorLib is an independent technical reference tool. While we aim for accuracy, always verify with the manufacturer’s official service manuals before performing maintenance on industrial equipment. ErrorLib is not affiliated with the brands listed.

14

Reversed Speed Signal Detected in Travel

Kone · Frequency Inverter

What does 14 mean?

This error occurs when the speed feedback signal from the encoder indicates a reverse direction of travel, but the drive is commanding forward travel (or vice versa). This conflict strongly suggests an encoder wiring error, incorrect encoder mounting, or a faulty feedback device.

Common Causes

  • Incorrect wiring of the encoder phases (e.g., A and B phases swapped) to the drive.
  • Encoder installed in the wrong physical orientation relative to the motor's expected direction of rotation.
  • Faulty encoder unit generating incorrect or reversed direction signals.
  • Drive parameter settings for encoder direction or motor phasing are incorrect.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify the wiring of the encoder A, B, and Z phases to the drive terminals against the drive manual's specifications.

  2. 2

    Check the encoder's mechanical mounting orientation relative to the motor's expected rotation direction.

  3. 3

    Command the motor to run in one direction and observe the actual speed feedback direction using the drive's diagnostic tools.

  4. 4

    Review and adjust any drive parameters related to encoder direction or motor phasing to match the physical setup.

Browse all codes in this manual (37)
Verified technical data. Last updated: April 2026

Related Faults

02The Lock Drops off in Operation (Emergency Stop)03The Up Limit Switch Drops Off04The Down Limit Switch Drops Off
Source: Kone Frequency Inverter
Open Manual (Page 94)Search more codes in this manual