Kuka · KR C4 Controller
This fault signifies a software error within the EtherCat master, resulting in the reception of an unknown status flag from a KPP or KSP drive. This indicates a low-level protocol issue that the system cannot interpret, potentially leading to unpredictable behavior.
Click steps to track your progress.
Verify the KUKA KR C4 system software and EtherCAT master firmware versions are up-to-date and compatible with the connected KPP/KSP drives.
Inspect all EtherCAT communication cables between the KR C4 controller and the KPP/KSP drives for physical damage, proper routing, and secure connections.
Check diagnostic LEDs on the affected KPP/KSP drive(s) for any error indicators and verify their installed firmware version.
Verify the EtherCAT device configuration and axis parameters within the KR C4 controller for consistency with the installed KPP/KSP drives.