Kuka · KR C4 extended
The KPP or KSP module for a specific axis is reporting an unknown device status. This indicates an unexpected operational state not recognized by the controller.
Click steps to track your progress.
Inspect all power and communication cables connected to the KPP/KSP module for the affected axis for damage, loose connections, or improper seating.
Verify the nominal supply voltage at the KPP/KSP module's power input terminals using a multimeter.
Check the Kuka smartPAD (KCP) for additional diagnostic messages, fault history, or status indicators related to the specific KPP/KSP module or axis.
Verify the KPP/KSP module's configuration and parameters within the controller's software (e.g., WorkVisual) against the system's specifications.
Perform a controlled power cycle of the Kuka KR C4 controller to reset the KPP/KSP module and re-establish communication.