13038
Profinet device stack cannot be started
Kuka · ProfiNet Controller/Device 3.1
What does 13038 mean?
The PROFINET device stack failed to start. This is caused by a faulty 'pndev1.xml' file, which is critical for the device stack's operation. A corrupted or incorrect 'pndev1.xml' prevents the device from establishing PROFINET communication.
Common Causes
- Profinet device software stack failed to initialize on the slave device.
- Incorrect network configuration on the device.
- Device firmware corrupted or not loaded correctly.
- Hardware fault on the device's Profinet interface.
Repair Steps & Checklist
Click steps to track your progress.
- 1
Inspect the 'pndev1.xml' file for any syntax errors, missing data, or signs of corruption.
- 2
Replace the 'pndev1.xml' file with a known good version from a backup or regenerate it using the PROFINET configuration tool.
- 3
Verify that the 'pndev1.xml' file's permissions allow the PROFINET device stack to access it.
Verified technical data. Last updated: March 2026
Related Faults
Source: Kuka ProfiNet Controller/Device 3.1