Memory module: invalid OEM data

What does 30345 mean?

The OEM memory area of the memory module contains invalid parameter settings or is empty. This indicates a potential issue with the OEM-specific configuration data.

• The memory module (e.g., EPM) contains OEM configuration data that is corrupted, incomplete, or formatted incorrectly.
• The memory module was previously used with a different OEM firmware version or drive model, resulting in incompatible OEM-specific data.
• An OEM-specific programming tool or process failed to correctly write or initialize the OEM data block on the module.
• Electrical noise, static discharge, or a faulty memory module itself caused damage or corruption to the OEM data area.

Click steps to track your progress.

1. 1

   1. Obtain a known good, correctly configured memory module with valid OEM data and insert it to determine if the issue is with the module or the drive.

2. 2

   2. Use the drive's dedicated software utility to connect to the drive, read the memory module's contents, and specifically examine the OEM data block for integrity.

3. 3

   3. If an OEM-specific programming tool is available, attempt to re-download the original and correct OEM parameter file to the memory module.

4. 4

   4. Verify the power supply (e.g., 24VDC) to the drive's control board and the memory module slot for stability and proper voltage levels.

5. 5

   5. If all attempts to correct or reload the OEM data fail, replace the memory module with a new, compatible module pre-loaded with the correct OEM configuration data.