Schneider Electric · Altistart 22 Soft Starter
A significant unbalance in the line voltages or currents across the three phases has been detected. This condition can cause excessive heating and stress on the motor and soft starter, leading to reduced lifespan and premature failure.
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1. Measure the incoming line voltages (L1-L2, L2-L3, L3-L1) at the soft starter's input terminals; calculate voltage unbalance (e.g., % Unbalance = (Max Deviation from Avg / Avg Voltage) * 100).
2. Measure the motor phase currents (U, V, W) at the soft starter's output terminals during operation and check for significant differences (e.g., >5% deviation).
3. Inspect all input and output power connections (L1, L2, L3, T1, T2, T3) for tightness, corrosion, or signs of overheating.
4. Verify that the soft starter's phase unbalance trip level parameter (e.g., P6-03) is set appropriately for the application (e.g., 5-8%).
5. With power off and motor disconnected, measure resistance of motor windings (phase-to-phase, U-V, V-W, W-U) for symmetry.