Schneider Electric · Altistart 22 Soft Starter
The sequence of the incoming line phases (L1, L2, L3) does not conform to the expected sequence configured by the 'PHr' parameter in the soft starter. This can cause the motor to rotate in the incorrect direction or prevent it from starting.
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1. Verify the physical wiring sequence of the incoming line phases (L1, L2, L3) to the soft starter's input terminals against the electrical schematic.
2. Use a phase rotation meter to confirm the phase sequence of the incoming power supply at the soft starter's input terminals.
3. Check the soft starter's phase rotation parameter (e.g., P6-04 or 'PHr' for Phase Rotation) and ensure it is enabled and set to match the actual incoming sequence (e.g., 'ABC' or 'ACB').
4. If the application requires a specific motor rotation, swap any two incoming phases (e.g., L1 and L3) at the soft starter input terminals to correct the sequence.