Schneider Electric · Altistart 22 Soft Starter
The motor is drawing significantly less current than expected for its configured operating conditions. This typically indicates a loss of mechanical load, a broken belt/coupling, or an issue with the motor itself running unloaded.
Click steps to track your progress.
1. Visually inspect the mechanical connection between the motor and the driven load (e.g., check belts for breaks, couplings for damage, shafts for shearing).
2. Measure the actual motor current with a clamp-on ammeter and compare it to the soft starter's display and the motor's nameplate FLA.
3. Verify the motor's full load current (rAt parameter) and underload threshold (ULd parameter) in the soft starter settings for accuracy.
4. Check process conditions (e.g., tank levels, valve positions, pump suction) to ensure the motor has adequate mechanical load.
5. If current sensing is suspected, compare current readings from individual phase current transformers (CTs) within the soft starter (if accessible).