rAM.E

RAM Anomaly (Remote Display)

Schneider Electric · Altivar 312 Variable Frequency Drive

What does rAM.E mean?

This error indicates that the remote display terminal has detected an internal Random Access Memory (RAM) anomaly. This points to a critical internal hardware malfunction within the display terminal's temporary data storage. The terminal's ability to process and display information will be impaired.

Common Causes

  • Internal Random Access Memory (RAM) data corruption within the remote display unit due to transient errors or hardware degradation.
  • Manufacturing defect in the RAM chip of the display unit, causing unreliable data storage and retrieval.
  • Transient power disturbances (sags, surges) affecting the display's control power supply (e.g., 24VDC), leading to memory corruption.
  • Electromagnetic discharge (ESD) damage to the display's internal circuitry, impacting RAM functionality.
  • Critical internal hardware malfunction within the display terminal's memory components preventing proper operation.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    1. Power cycle the remote display unit by physically disconnecting it from the drive for at least 30 seconds and then reconnecting it.

  2. 2

    2. Monitor the quality of the incoming control power supply to the drive and, consequently, the display (e.g., 24VDC) for any sags, surges, or transients.

  3. 3

    3. Ensure proper static discharge (ESD) precautions are followed when handling or installing the remote display unit to prevent future damage.

  4. 4

    4. If the display has configurable internal settings, perform a factory reset via the display menu (if accessible) to clear any potentially corrupted volatile memory.

  5. 5

    5. This fault strongly indicates a hardware malfunction within the remote display's memory components; prepare for replacement of the remote display unit.

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Verified technical data. Last updated: March 2026

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Source: Schneider Electric Altivar 312 Variable Frequency Drive