EL
ErrorLib
Brands
||
  1. Home
  2. Vacon
  3. NXS NXP
  4. 11
About·Privacy·Terms

ErrorLib — Industrial Fault Code Library

Disclaimer: ErrorLib is an independent technical reference tool. While we aim for accuracy, always verify with the manufacturer’s official service manuals before performing maintenance on industrial equipment. ErrorLib is not affiliated with the brands listed.

11

Output phase supervision

Vacon · NXS NXP

What does 11 mean?

The drive's current measurement system indicates no current flowing in one of the motor phases. This suggests a problem with the motor cable connection, a break in the cable, or an issue within the motor itself, such as an open winding. Operating the drive with a missing output phase can severely damage both the motor and the drive's inverter section.

Common Causes

  • Open circuit in one of the motor phases (U, V, or W) due to a broken conductor in the motor cable.
  • Loose or corroded connection at the drive output terminals (U, V, W) or the motor terminal box.
  • Failure of an internal motor winding, resulting in an open circuit.
  • Incorrectly sized motor cable or a cable run that is too long, causing excessive voltage drop and current imbalance.
  • Malfunction of the drive's internal current sensor for one specific output phase.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Measure the resistance between each motor phase (U-V, V-W, W-U) at the drive's output terminals (with motor disconnected from drive) using a multimeter, comparing values for balance.

  2. 2

    Perform a continuity test on each motor cable conductor (e.g., U to U, V to V, W to W) from the drive output to the motor terminal box.

  3. 3

    Inspect all connections at the drive output terminals (U, V, W) and inside the motor terminal box for tightness, corrosion, or signs of overheating.

  4. 4

    Check for visual damage to the motor cable insulation along its entire length.

  5. 5

    Run the drive with the motor disconnected (if safe and permissible per manufacturer) and monitor output currents (e.g., parameter A5-05) to check for internal drive issues.

Browse all codes in this manual (54)
Verified technical data. Last updated: April 2026

Related Faults

1Overcurrent10Input line supervision12Brake chopper supervision
Source: Vacon NXS NXP
View Official PDFSearch more codes in this manual