Default communication profile configuration

What does 9 mean?

The drive is stuck in its default communication profile configuration state during boot-up, preventing it from initializing correctly. This can be caused by mismatched encoder configurations or corrupted drive parameters. If unresolved, the drive will not enter an operational state or establish proper communication.

Additional Steps

Steps 1–2 are listed in Priority Fix.

1. 3

   Power the drive up again after these steps. If the problem persists, the drive may need replacement.