Privacy Policy

Last updated: March 2026

1. Introduction

ErrorLib ("we", "our", "us") operates errorlib.net, an industrial fault code reference library. This Privacy Policy explains how we collect, use, and protect information when you use our website.

2. Information We Collect

We collect minimal information to operate and improve the service:

  • Search queries — We log search terms to understand what technicians need and improve our database coverage. Search logs do not contain personally identifiable information.
  • Brand requests — When you submit a request for a new brand or manual, we store the brand name, model, and your email address (if voluntarily provided) to notify you when the content is available.
  • Cookies — We use a single cookie to store your language preference. No tracking cookies are used.

3. How We Use Your Information

  • To provide and improve our fault code reference service
  • To identify gaps in our documentation coverage
  • To send you a one-time email notification if you requested a brand and provided your email
  • To generate aggregate, anonymous usage statistics

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share anonymized, aggregate data for analytical purposes. Our service uses the following third-party providers:

  • Vercel — hosting and deployment
  • Neon — database hosting (PostgreSQL)
  • Resend — transactional email delivery
  • Google Gemini — AI-powered content analysis

5. Data Retention

Search logs are retained for analytical purposes. Email addresses provided in brand requests are retained until the notification is sent, after which they may be removed. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

  • Request access to any personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for email communications

7. Security

We implement industry-standard security measures to protect data transmitted to and stored on our servers. All connections use HTTPS encryption.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

For questions about this privacy policy, contact us at privacy@errorlib.net.