Boot error code (Various)

What does b00000 - b06409 mean?

The drive displays a boot error code (starting with 'b' on the seven-segment display) indicating a fatal error during the boot-up process. This generally points to issues with the memory module, firmware, or connected external hardware.

• Memory module not correctly fitted or damaged.
• Corrupt firmware preventing successful boot-up.
• Damaged encoder drawing down the control board voltage, causing boot failure.
• Other connected external hardware interfering with the boot process.

Click steps to track your progress.

1. 1

   Power down the drive, then remove and re-seat the memory module, ensuring it is correctly fitted.

2. 2

   Disconnect all connections apart from the logic supply power source.

3. 3

   Specifically, remove the encoder connection, as a damaged encoder can drag the control board voltage down.

4. 4

   Power up the drive again after performing the above steps.

5. 5

   If the problem persists, replace the memory module. If still unresolved, replace the drive unit.