Option software in slot A too old

What does 1299 mean?

The software installed on the option card in slot A is outdated. This can lead to compatibility problems, missing functionalities, or unstable operation with the main drive software.

• The option card's firmware in Slot A has not been updated to match the requirements of the drive's recently updated main firmware.
• An older option card was installed into a drive with a newer main firmware without performing the necessary option firmware update.
• The drive's main firmware includes a compatibility check that flags option cards with firmware below a minimum required version.
• Previous attempt to update the option card firmware in Slot A failed or was incomplete.
• Corrupted firmware file used during a failed update attempt for the option card in Slot A.

Click steps to track your progress.

1. 1

   1. Identify the installed option card in Slot A and determine its current firmware version via the drive's LCP (e.g., P15-06).

2. 2

   2. Verify the compatibility matrix (e.g., from manufacturer website) for the drive's main firmware (P15-05) and the required option card firmware in Slot A.

3. 3

   3. Download the correct, updated firmware file for the option card in Slot A from the manufacturer's support portal.

4. 4

   4. Perform the firmware update procedure for the option card in Slot A using the designated software tool (e.g., MCT 10, USB-to-RS485 adapter) or SD card.

5. 5

   5. After updating, perform a power cycle of the drive and verify the new firmware version is correctly reported (e.g., P15-06).