Software version 48.3X or newer with MK1 control card

What does 1798 mean?

An incompatible software version (48.3X or newer) is being used with an older MK1 control card. This mismatch prevents proper operation and requires a hardware upgrade.

• Attempting to install a firmware version (48.3X or newer) specifically designed for MK2 or newer hardware onto an MK1 control card.
• Incorrect drive model selected during a firmware update procedure.
• Legacy MK1 control card accidentally installed into a drive unit designed for MK2 or newer architecture.
• Automatic firmware update initiated without prior verification of hardware compatibility.
• Internal identification system incorrectly reports the control card type, leading to a software mismatch error.

Click steps to track your progress.

1. 1

   Identify the exact control card hardware revision (MK1, MK2, etc.) by inspecting the physical card's label.

2. 2

   Determine the correct firmware version compatible with the identified MK1 control card using the drive's documentation.

3. 3

   Downgrade the drive firmware to a version compatible with the MK1 control card (e.g., any version below 48.3X).

4. 4

   If newer features requiring version 48.3X or newer are desired, plan for a control card upgrade to an MK2 or newer revision.

5. 5

   Review parameter P15-00 (Drive information) to confirm the installed control card type and revision.