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ErrorLib — Industrial Fault Code Library

Disclaimer: ErrorLib is an independent technical reference tool. While we aim for accuracy, always verify with the manufacturer’s official service manuals before performing maintenance on industrial equipment. ErrorLib is not affiliated with the brands listed.

10

MC Communication Fault

Kone · Elevator Control

What does 10 mean?

A communication fault has occurred with the Motor Controller (MC), preventing reliable data exchange. This is a warning only.

Common Causes

  • Interruption in the communication line (e.g., CANbus) between the main controller and the motor controller.
  • Damaged communication wiring or loose connections.
  • Temporary malfunction of the motor controller's communication interface.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Inspect communication cables between the main controller and the Motor Controller (MC) for damage, loose connections, and proper seating at both ends.

  2. 2

    Measure and verify the supply voltage to the Motor Controller (MC) at its input terminals against the specified nominal voltage range.

  3. 3

    Verify communication bus termination and shielding (if applicable) according to the Kone documentation for the specific communication protocol.

  4. 4

    Check and confirm communication parameters (e.g., baud rate, node ID, protocol settings) are correctly configured and match between the main controller and the Motor Controller (MC).

  5. 5

    Observe communication status LEDs on the Motor Controller (MC) and the main controller for any error codes or unexpected behavior.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

01System Initialization Fault02System Communication Fault03Invalid Option Setting Fault
Source: Kone Elevator Control
Open Manual (Page 37)Search more codes in this manual