Lenze · 9300 Series
An error has occurred in the program flow of the device. This indicates an internal software issue within the controller's operating system, potentially requiring a software analysis by the manufacturer.
Click steps to track your progress.
Perform a software reset by cycling the main power to the drive, then monitor for recurrence.
Check the current firmware version via parameter C0004; compare it to the latest available version from the manufacturer.
Attempt to re-upload the latest firmware version using the manufacturer's dedicated software tool and a service interface (e.g., USB or Ethernet port).
Verify all critical configuration parameters (e.g., C0003 for default settings) are within valid ranges after a firmware update or reset.
If the fault persists, contact technical support with the exact firmware version (C0004) and any error logs for advanced diagnostics.