Lenze · 9300 Series
The PLC program attempted to call a library function that is not supported by the current controller hardware or firmware. This means a required hardware component might be missing, or the function is incompatible with the controller variant.
Click steps to track your progress.
1. Review the controller's technical documentation and compare it with the requirements of the libraries used in the PLC program to ensure compatibility.
2. Check the controller's firmware version via the engineering tool and update it to a compatible version that supports the libraries used in the project.
3. Verify physical installation and secure connection of any required hardware modules (e.g., `Expansion_Slot_1`) that are associated with the "unallowed library" functionality.
4. Confirm that all necessary licenses or optional feature keys for the libraries are activated on the controller, checking license status in the programming environment.
5. Recompile the PLC project with compatible library versions or replace unsupported library functions with equivalent, available functionalities supported by the controller.