Lenze · 9300 Series
A time-out has occurred on the system bus (CAN) during remote parameterization (C0370, C0371), indicating a communication error of the gateway function. The slave device did not respond within the communication monitoring time.
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Verify that the slave device targeted by remote parameterization (e.g., based on slave ID set by P7-02) is powered on and not in a fault state (e.g., check its status LEDs).
Confirm the CAN bus address of the slave device (e.g., physically set by DIP switches or configured via parameter P7-02) matches the address used in the remote command (C0370, C0371).
Monitor the CAN bus traffic using a CAN analyzer to check for excessive load or intermittent communication errors during parameterization attempts.
Temporarily increase the communication timeout parameter (e.g., P7-05) on the master device to see if the issue is solely due to latency, then re-evaluate.
Check the device manual for specific parameterization registers (C0370, C0371) and their expected response times; ensure no conflicting bus communication is active.