Lenze · 9300 Series
The encoder cable connected to X9 is interrupted, or pin X9/8 is not connected (input signal 'Lamp Control' at X9/8 is LOW). This leads to a loss of encoder feedback, which can cause uncontrolled drive movements if not addressed.
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Power off the drive, disconnect the encoder cable from X9, and measure +24VDC and GND pins (X9/1, X9/2) for voltage with power on.
Use a multimeter to check for continuity of each individual wire in the encoder cable, including signal lines (X9/3, X9/4, X9/5) and X9/8.
Verify that pin X9/8 is correctly wired according to the application (e.g., connected to +24VDC if configured as an enable, or to a specific digital output).
Inspect the encoder cable for physical damage, sharp bends, or loose connections at X9 terminal block and motor connector.
Using an oscilloscope, monitor encoder A, B, and Z signals (X9/3, X9/4, X9/5) while rotating the motor slowly to verify pulse generation.
Check parameter C0024 to ensure the 'Lamp Control' input functionality on X9/8 is correctly configured for the application or disabled if not used.