Lenze · 9300 Series
The current signal at analog input X6/1 and X6/2 is less than 2mA, indicating an issue with the encoder or its wiring. This monitoring is only possible if C0034 = 1, and its failure means loss of accurate position feedback.
Click steps to track your progress.
Power off the drive, disconnect the encoder signal from X6/1 and X6/2, and measure the current directly from the encoder output using a multimeter.
Verify parameter C0034 is set to 1 for 4-20mA current monitoring; confirm the encoder is indeed a 4-20mA current output type.
Inspect the cable connecting the encoder to X6/1 and X6/2 for continuity, shorts, and correct polarity.
Measure the input impedance at X6/1 and X6/2 (typically 250 Ohm for 4-20mA input) to ensure it matches the encoder's requirements.
Check the encoder's power supply voltage at its terminals (e.g., 24VDC) to ensure it is operating correctly.
If the encoder output is confirmed below 2mA, replace the encoder. If the encoder output is correct, the issue might be with the drive's input circuit.