Lenze · 9300 Series
The absolute value encoder at X8 has an initialisation error, is defective, or is not sending data. This may also occur if the encoder constant (C0420) for C0025=309 is altered. An uninitialised encoder can lead to uncontrolled drive movements.
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Power off the drive, disconnect the encoder cable from X8, and measure the encoder power supply voltage at the X8 terminals with power on.
Inspect the absolute encoder cable for physical damage, continuity, and correct pinout for the specific communication protocol (e.g., SSI clock/data).
Verify parameter C0025 is set to 309 for absolute encoder, and C0420 (encoder constant) matches the encoder's specified resolution/turns.
Check the encoder's diagnostic LEDs (if present) for any fault indications during power-up or operation.
Ensure the encoder is properly mechanically mounted and aligned, as some absolute encoders require correct initial physical positioning.
Cycle power to the encoder and drive in sequence, then initiate an encoder re-initialization routine via the drive's keypad or software.