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ErrorLib — Industrial Fault Code Library

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28803

HTL input fault

Lenze · i550 Protec Drive

What does 28803 mean?

The monitoring of the input signal configured for the HTL input has been triggered. This indicates a problem with the High-Threshold Logic input signal, potentially an unexpected pulse count or signal level.

Common Causes

  • Loss of one or more phases (e.g., A, B, Z) of the HTL encoder signal due to a damaged cable or loose connector.
  • Signal noise or electromagnetic interference causing spurious pulses on the HTL input, leading to an incorrect pulse count.
  • HTL encoder power supply failure (e.g., 24VDC) or voltage sag below the minimum threshold, degrading the signal.
  • Incorrectly configured pulse monitoring (e.g., minimum frequency, pulse count discrepancy) for the HTL input in drive parameters.
  • Internal failure of the HTL encoder itself, producing an intermittent or incorrect signal.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Measure the 24VDC supply voltage at the HTL encoder's power terminals (e.g., X5.1) to ensure it is within specified limits.

  2. 2

    Using an oscilloscope, monitor the HTL A, B, and Z signals at the drive's input terminals (e.g., X5.2, X5.3, X5.4) for proper waveform and absence of noise.

  3. 3

    Inspect the HTL encoder cable for physical damage, proper shielding, and secure connections at both the encoder and drive ends.

  4. 4

    Verify the drive's parameters related to HTL input monitoring (e.g., minimum frequency threshold, number of pulses per revolution).

  5. 5

    Swap the HTL encoder with a known good unit (if available) to differentiate between encoder failure and drive input issues.

Browse all codes in this manual (52)
Verified technical data. Last updated: April 2026

Related Faults

0x2250CiA: Continuous over current (internal)0x2320Short circuit or earth leakage at the motor end0x2340Short circuit at the motor end
Source: Lenze i550 Protec Drive
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