Siemens · SINAMICS G120
A configured monitoring function is not supported by the current hardware or software version. This indicates a mismatch between desired functionality and system capabilities, preventing the function from operating correctly or safely.
Click steps to track your progress.
1. Verify that the installed hardware modules (e.g., Control Unit, safety modules) are compatible with the desired monitoring function.
2. Check the drive's firmware version (r0018) and compare it to the minimum version required for the monitoring function as per the manufacturer's documentation.
3. If the firmware is outdated, perform a firmware update to a compatible version using commissioning software (e.g., STARTER).
4. Deactivate the unsupported monitoring function by setting its enabling parameter (e.g., p9500) to 0 or an equivalent 'disabled' state.
5. Review the project configuration in the engineering software to ensure the correct hardware components are selected.