Vacon · NXS NXP
A message sent over the CAN bus was not acknowledged by another device on the network. This typically points to a communication issue, such as an incorrectly configured device, a disconnected bus, or a fault in the CAN network's physical layer. Loss of communication can prevent proper control and monitoring of the drive.
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Verify the presence and correct value (e.g., 120 Ohm) of termination resistors at both physical ends of the CAN bus network using an ohmmeter.
Check continuity and shielding of the CAN bus cable (CAN_H, CAN_L, CAN_GND) for breaks, shorts, or loose connections at each device.
Confirm that all devices on the CAN bus have unique node IDs (e.g., P3-11) and are configured for the identical baud rate (e.g., P3-10).
Measure the voltage levels on CAN_H and CAN_L lines (relative to CAN_GND) using an oscilloscope to check signal integrity and common mode voltage.
Temporarily disconnect devices one by one to isolate a potential faulty device or reconfigure the network with fewer devices to identify the source of the communication issue.