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F38

AI L2 Under Voltage

Schneider Electric · XW Pro NA Operation Guide

¿Qué significa F38 ?

This fault indicates an L2 under-voltage condition (66 VAC) detected by the anti-islanding protection, triggering a fast disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to critically low voltage.

Causas comunes

  • Severe and sudden drop in L2-Neutral grid voltage below 66 VAC, indicating a local grid fault, near short-circuit, or complete phase loss.
  • Major power system event causing an immediate and critical voltage sag or collapse on phase L2.
  • Inverter's L2 voltage sensing circuit experiencing a catastrophic failure or complete loss of signal, leading to an immediate trip.
  • Anti-islanding parameter P_AI_L2_Volt_Min_Fast set too restrictively, triggering a fast disconnect even on momentary deep sags.

Pasos de reparación & Lista de verificación

Haga clic en los pasos para seguir su progreso.

  1. 1

    Immediately verify the L2-Neutral voltage at the inverter's AC input terminal L2 using a true RMS multimeter to confirm grid voltage presence.

  2. 2

    Check the utility main breaker or local upstream breaker supplying the inverter for a tripped condition, indicating a severe electrical fault.

  3. 3

    Inspect the physical wiring connections for the L2 phase and neutral (Terminal L2, Terminal N) at the inverter and upstream disconnects for obvious damage or complete disconnection.

  4. 4

    Review the inverter's event log to determine if the voltage drop was sudden and severe, or if other phases were affected simultaneously.

  5. 5

    If all external power and wiring appear correct and the grid is stable, the inverter's internal L2 fast voltage sensing circuit may be faulty, requiring service.

Ver todos los códigos en este manual (60)
Datos técnicos verificados. Última actualización: March 2026

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Fuente: Schneider Electric XW Pro NA Operation Guide