2037

Grid underfrequency

Huawei · SUN2000-(3KTL-10KTL)-M1 Solar Inverter

What does 2037 mean?

The actual power grid frequency is lower than the requirements for the local power grid code. This indicates an exception in the power grid's frequency stability.

Common Causes

  • Power grid exception: The actual power grid frequency is lower than the requirements for the local power grid code.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Monitor if the alarm occurs occasionally, indicating a temporary power grid abnormality. The SUN2000 automatically recovers when the grid stabilizes.

  2. 2

    If the alarm persists, check whether the power grid frequency is within the acceptable range. If not, contact the local power operator. If it is, modify the grid underfrequency protection threshold through the app, SmartLogger, or NMS with consent from the local power operator.

Browse all codes in this manual (24)
Verified technical data. Last updated: March 2026

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Source: Huawei SUN2000-(3KTL-10KTL)-M1 Solar Inverter