WATCHDOG
Kone · Elevator Control
What does 1008 mean?
A watchdog timer fault has occurred in the motor controller (codes 1008, 2008, 3008 for left drive, right drive, and pump motor controllers respectively). This indicates a critical software or hardware issue, typically a frozen or unresponsive controller. The specific lift reaction is controller dependent.
Common Causes
- Controller software frozen or unresponsive due to an error.
- Hardware malfunction preventing the watchdog timer from being reset.
- Corrupted firmware causing erratic program execution.
Repair Steps & Checklist
Click steps to track your progress.
- 1
Measure input supply voltage at the motor controller terminals and verify it is stable and within specified operating limits.
- 2
Inspect all power, communication, and motor feedback cabling connected to the motor controller for secure connections, damage, or signs of wear.
- 3
Perform a controlled power cycle of the motor controller to attempt to clear the watchdog fault and re-initialize the system.
- 4
Access the motor controller's diagnostic interface or display to review historical fault logs and current status for further diagnostic information.
- 5
Verify the motor controller's critical operating parameters and firmware version against the latest documentation or backup.