1008

WATCHDOG

Kone · Elevator Control

What does 1008 mean?

A watchdog timer fault has occurred in the motor controller (codes 1008, 2008, 3008 for left drive, right drive, and pump motor controllers respectively). This indicates a critical software or hardware issue, typically a frozen or unresponsive controller. The specific lift reaction is controller dependent.

Common Causes

  • Controller software frozen or unresponsive due to an error.
  • Hardware malfunction preventing the watchdog timer from being reset.
  • Corrupted firmware causing erratic program execution.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Measure input supply voltage at the motor controller terminals and verify it is stable and within specified operating limits.

  2. 2

    Inspect all power, communication, and motor feedback cabling connected to the motor controller for secure connections, damage, or signs of wear.

  3. 3

    Perform a controlled power cycle of the motor controller to attempt to clear the watchdog fault and re-initialize the system.

  4. 4

    Access the motor controller's diagnostic interface or display to review historical fault logs and current status for further diagnostic information.

  5. 5

    Verify the motor controller's critical operating parameters and firmware version against the latest documentation or backup.

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Verified technical data. Last updated: March 2026

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