931

Excessive open circuit voltage to motor armature circuit.

Otis · DSD 412 Elevator System

What does 931 mean?

This fault occurs when the measured armature voltage is greater than 10% of the rated volts (parameter #7) during an open circuit test. It may occur during Self-Tune (Function #997) or Self-Diagnostic (Function #998).

Common Causes

  • Motor is rotating, generating Counter-Electromotive Force (CEMF).
  • Unbalanced SCR leakage when parameter #7 (Rated Armature Volts) is set to a low value.
  • Damaged SCR(s).

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Ensure the motor is not rotating during the test to prevent CEMF generation.

  2. 2

    Temporarily increase parameter #7 (Rated Armature Volts) for the test if unbalanced SCR leakage is suspected.

  3. 3

    Perform Self-Diagnostics (Function #998) to check for damaged SCR(s).

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Verified technical data. Last updated: March 2026

Related Faults

Source: Otis DSD 412 Elevator System
Otis Error 931: Excessive open circuit voltage to motor armature circuit. — Troubleshooting Guide | ErrorLib