937
Low read-back volts from motor armature circuit.
Otis · DSD 412 Elevator System
What does 937 mean?
This fault indicates that a low voltage read-back is detected from the motor armature circuit. This can occur during Self-Tune (Function #997) or Self-Diagnostic (Function #998).
Common Causes
- Missing or reversed wires connected to the armature voltage feedback at A2TB5-1 and A2TB5-2.
- Component problem where the feedback voltage divider ratio does not match the one identified in the Cube ID PCB.
Repair Steps & Checklist
Click steps to track your progress.
- 1
Check for missing or reversed wires connected to the armature voltage feedback terminals A2TB5-1 and A2TB5-2.
Verified technical data. Last updated: March 2026
Related Faults
Source: Otis DSD 412 Elevator System