Software timeout (internal)

What does F01023 mean?

An internal software timeout has occurred within the drive's control unit, indicating that a software task did not complete within its expected timeframe. This can be caused by transient software issues, corrupted firmware, or underlying hardware problems. An internal software timeout can lead to unpredictable drive behavior or complete system stoppage.

Additional Steps

Steps 1–2 are listed in Priority Fix.

1. 3

   If the fault persists after these steps, contact technical support (Hotline).