Insulation error / Check generator
SMA · SUNNY TRIPOWER X Solar Inverter
What does 3501 mean?
The inverter has detected a ground fault within the PV array. This indicates that the electrical insulation between the PV system and ground is either defective or insufficient, posing a potential safety hazard.
Common Causes
- Defective electrical insulation in PV modules or wiring.
- Insufficient insulation from the PV system to ground.
- Mechanical damage to PV cables or components leading to a short to ground.
Repair Steps & Checklist
Click steps to track your progress.
- 1
Disconnect the inverter from all voltage sources (see Section 9, page 67).
- 2
Install a suitable device for safe disconnection and short-circuiting of the PV modules.
- 3
Connect a measuring device for insulation resistance (with a DC input voltage range of 1000 V or higher).
- 4
Short-circuit the first PV string and set the test voltage as close as possible to the maximum system voltage of the PV modules (must not exceed it, refer to datasheet).
- 5
Measure the insulation resistance of the string. Repeat the measurement for all remaining strings in the same manner.
- 6
Reconnect only the PV strings to the inverter from which the ground fault has been eliminated, then recommission the inverter (see Section 7.3, page 55).