I2 Flash Failed

What does 10237 mean?

An attempt to flash the FPGA configuration device on port 2 has failed. This indicates a problem with the firmware update process, potentially leaving the device in an inoperable state.

• Unstable power supply conditions (e.g., voltage sags or spikes, noise) during the firmware flashing procedure for Port 2.
• The firmware image file selected for Port 2 is corrupted or is not intended for the specific hardware revision of the FPGA.
• Communication error or physical fault in the programming interface (e.g., serial port, JTAG connector) used to flash the FPGA on Port 2.
• Defective FPGA chip or associated non-volatile memory on the Port 2 board, preventing successful programming.
• Outdated or incorrectly configured flashing utility software being used for the update on Port 2, leading to protocol mismatches.

Click steps to track your progress.

1. 1

   1. Ensure the drive's main power supply is stable and uninterrupted during the entire flashing process for Port 2.

2. 2

   2. Download the latest official firmware file for the drive's model and Port 2 from the manufacturer's website and re-initiate the flash.

3. 3

   3. Verify the programming cable is correctly connected to the drive's designated programming port for Port 2 and the host PC.

4. 4

   4. Use the manufacturer-provided flashing software tool and confirm its version compatibility with the target drive and firmware for Port 2.

5. 5

   5. Inspect the FPGA chip and any associated surface-mount components on the Port 2 board for any visible damage or signs of stress.