EL
ErrorLib
Brands
||
  1. Home
  2. Allen-Bradley
  3. PowerFlex 750
  4. 10338
About·Privacy·Terms

ErrorLib — Industrial Fault Code Library

Disclaimer: ErrorLib is an independent technical reference tool. While we aim for accuracy, always verify with the manufacturer’s official service manuals before performing maintenance on industrial equipment. ErrorLib is not affiliated with the brands listed.

10338

I3 Powering Down

Allen-Bradley · PowerFlex 750

What does 10338 mean?

This fault is asserted when the DC bus voltage drops to 80% of its rated value on port 3. This indicates a significant loss of DC bus voltage which can lead to drive shutdown and loss of control.

Common Causes

  • Loss of one or more phases of the 3-phase AC input supply (L1, L2, L3) to the rectifier on Port 3.
  • Excessive load current draw from the motor connected to Port 3, leading to rapid DC bus discharge.
  • Degradation or failure of the DC link capacitors on Port 3, resulting in reduced energy storage capacity.
  • Internal short circuit or ground fault within the DC bus section of Port 3, causing voltage collapse.
  • Faulty DC bus voltage sensing circuit on Port 3 providing an inaccurate low voltage reading to the controller.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Measure the 3-phase AC input voltage at terminals R, S, T (Port 3) to confirm nominal values are present and stable.

  2. 2

    Check the status of all upstream circuit breakers and fuses supplying power to the Port 3 input.

  3. 3

    Monitor the actual motor current (e.g., Parameter P3-01 for Port 3) to verify it is within the drive's rated limits.

  4. 4

    Inspect the DC link capacitors on Port 3 for physical signs of damage, such as bulging, leaking electrolyte, or discoloration.

  5. 5

    Using a multimeter, measure the DC bus voltage across the P+ and N- terminals (Port 3) and compare it to the value displayed on the drive.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

100Parameter Chksum101PwrDn NVS Blank10132I1 Incompat PS
Source: Allen-Bradley PowerFlex 750
View Official PDFSearch more codes in this manual