Danfoss · VLT HVAC Drive High Power
A phase is missing on the supply side, or the mains voltage imbalance is too high. This message also appears for a fault in the input rectifier. Options for handling this are programmed in parameter 14-12 Function at Mains Imbalance. Operating with a missing phase can severely damage the motor or the frequency converter.
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Measure the voltage between all incoming phases (L1-L2, L2-L3, L3-L1) at the frequency converter's input terminals using a multimeter.
Check for continuity of all fuses and trip status of all circuit breakers upstream of the frequency converter.
Inspect mains input wiring for loose connections or corrosion at the frequency converter's L1, L2, L3 terminals.
Verify parameter P1-80 (Mains Phase Monitoring Function) and P1-81 (Mains Phase Imbalance) settings are appropriate for the application.
Isolate the frequency converter and perform a diode test on the input rectifier bridge (if accessible and safe) to check for shorted or open diodes.