401

Unable to communicate with the power stage set

Fronius · Primo GEN24 Operating Instructions

What does 401 mean?

This code indicates a loss of communication between the inverter's control system and its power stage set. This prevents proper operation, but the inverter will automatically attempt to re-establish communication and resume feeding energy into the grid.

Common Causes

  • Interference or fault on the internal communication bus between control and power boards.
  • Hardware malfunction of the power stage set or control system communication interfaces.
  • Loose internal cabling connecting these components.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    If the status code is displayed continuously, notify a Fronius-trained service engineer for diagnosis.

  2. 2

    Perform an AC reset by cycling the automatic circuit breaker to restart the inverter's internal communication.

  3. 3

    Check for stable internal power supplies to both the control system and power stage set.

Browse all codes in this manual (60)
Verified technical data. Last updated: March 2026

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Source: Fronius Primo GEN24 Operating Instructions