Fronius Primo GEN24 Operating Instructions
60 fault codes documented
AC voltage too high
This code indicates that the AC voltage supplied by the public grid is excessively high. The inverter will temporarily disconnect from the grid but will automatically attempt to resume energy feeding once grid conditions return to the permissible range.
AC voltage too low
This code indicates that the AC voltage supplied by the public grid is too low, preventing the inverter from feeding energy into the grid. The inverter disconnects but will attempt to reconnect once grid conditions improve.
AC frequency too high
This code indicates that the AC grid frequency is excessively high, causing the inverter to disconnect from the grid to comply with standards. The inverter will monitor the grid and resume operation automatically once the frequency returns to the permissible range.
AC frequency too low
This code indicates that the AC grid frequency is too low, leading the inverter to disconnect from the grid to comply with standards. The inverter will monitor the grid and resume operation automatically once the frequency returns to the permissible range.
No AC grid
This code indicates a complete absence of an AC grid connection, preventing the inverter from feeding energy. The inverter will automatically attempt to connect again once an AC grid is detected.
Stand-alone operation detected
This code indicates that the inverter has detected a stand-alone operation condition, meaning it is isolated from the main public grid. The inverter disconnects to comply with grid codes and safety regulations.
RCMU error
This code indicates an error within the Residual Current Monitoring Unit (RCMU). This component is crucial for detecting fault currents to ground, ensuring safety and compliance. This error prevents the inverter from operating safely.
ArcContinuousFault
An arc has been detected within the PV system, and the maximum number of automatic switch-ons within a 24-hour period has been reached. This indicates a persistent arcing fault, and the inverter will disconnect from the grid for safety reasons, displaying the code for approximately 4 seconds.
ArcContinuousFault
An arc has been detected in the PV system, and this code is displayed immediately after code 240. The inverter disconnects from the grid for safety. This code signifies an ongoing safety-critical arcing fault that requires manual intervention.
ArcContinuousFault
An arc has been detected in the PV system, and this code is displayed after status code 241 has been reset. The inverter will then attempt to resume feeding energy into the grid. This suggests a temporary arc that has been cleared and acknowledged.
ArcDetected
An arc has been detected on the PV system. This code indicates a transient or minor arcing event that does not require immediate manual intervention. The feed-in mode will automatically restart after 10 minutes.
Arc Detector self-test failed
The arc detector, a safety critical component, has failed its internal self-test. This failure indicates a malfunction of the arc detection circuitry, and the inverter will immediately disconnect itself from the grid to ensure safety.
Overcurrent (AC)
This code indicates an overcurrent condition on the AC side of the inverter. This typically causes a short-term interruption in energy feeding, after which the inverter will attempt to resume its startup routine.
Overcurrent (DC)
This code indicates an overcurrent condition on the DC input side of the inverter, typically from the PV strings. This causes a short-term interruption in energy feeding, after which the inverter will attempt to resume its startup routine.
DC module overtemperature
This code indicates that the DC module within the inverter has reached an excessively high temperature. This leads to a short-term interruption in energy feeding, after which the inverter will resume its startup routine once temperatures normalize.
AC module overtemperature
This code indicates that the AC module within the inverter has reached an excessively high temperature. This causes a short-term interruption in energy feeding, after which the inverter will resume its startup routine once temperatures normalize.
No power being fed in, despite closed relay
This code indicates that the inverter's internal relay is closed, but no power is being fed into the grid. This suggests a potential issue in the power path even though the switching element is engaged, causing a short-term interruption before the inverter attempts to restart.
PV output too low for feeding energy into the grid
This code indicates that the photovoltaic output power is insufficient for the inverter to begin or continue feeding energy into the grid. This is often displayed routinely during periods of low sunlight, such as early morning or evening, and does not necessarily indicate a fault.
DC low (DC input voltage too low for feeding energy into the grid)
This code indicates that the DC input voltage from the PV strings is too low for the inverter to feed energy into the grid. This status code is commonly displayed in conditions of low solar irradiation, such as early morning or evening, and is not usually indicative of a fault.
Intermediate circuit voltage too high
This code indicates that the intermediate DC bus voltage within the inverter has exceeded its permissible upper limit. This causes a short-term interruption in energy feeding, after which the inverter will attempt to resume its startup routine.
DC input voltage MPPT 1 too high
This code indicates that the DC input voltage from the PV string connected to Maximum Power Point Tracker 1 (MPPT 1) is too high. This triggers a short-term interruption in energy feeding, and the inverter will attempt to resume its startup routine.
Polarity of DC strings reversed
This code indicates that the polarity of one or more DC strings connected to the inverter has been reversed. This is a critical wiring error that causes a short-term interruption in energy feeding, preventing proper operation and potentially damaging the inverter.
DC input voltage MPPT2 too high
This code indicates that the DC input voltage from the PV string connected to Maximum Power Point Tracker 2 (MPPT 2) is too high. This triggers a short-term interruption in energy feeding, and the inverter will attempt to resume its startup routine.
Current sensor calibration timeout
This code indicates a timeout occurred during the current sensor calibration routine. This suggests an issue with the inverter's internal current measurement circuitry or its calibration process, leading to a short-term interruption.
AC current sensor error
This code indicates an error with the AC current sensor. This sensor is crucial for measuring the current being fed into the grid and for protective functions. An error in this sensor causes a short-term interruption in energy feeding.
InterruptCheck fail
This code indicates a failure during an internal interrupt check. This suggests a critical error in the inverter's control or processing system, leading to a short-term interruption in operation before it attempts to resume startup.
Overtemperature in the connection area
This code indicates an overtemperature condition detected in the inverter's connection area. This suggests excessive heat at the terminals or wiring, causing a short-term interruption in energy feeding before the inverter attempts to restart.
Fan 1 error
This code indicates an error with Fan 1, one of the inverter's internal cooling fans. A fan malfunction can lead to insufficient cooling and subsequent overtemperature conditions, causing a short-term interruption in energy feeding.
Fan 2 error
This code indicates an error with Fan 2, one of the inverter's internal cooling fans. A fan malfunction can lead to insufficient cooling and subsequent overtemperature conditions, causing a short-term interruption in energy feeding.
Unable to communicate with the power stage set
This code indicates a loss of communication between the inverter's control system and its power stage set. This prevents proper operation, but the inverter will automatically attempt to re-establish communication and resume feeding energy into the grid.
AC module temperature sensor faulty (L1)
This code indicates a fault with the temperature sensor monitoring the AC module for phase L1. A faulty sensor can lead to inaccurate temperature readings, potentially causing the inverter to operate outside safe thermal limits or prevent feed-in.
AC module temperature sensor faulty (L2)
This code indicates a fault with the temperature sensor monitoring the AC module for phase L2. A faulty sensor can lead to inaccurate temperature readings, potentially causing the inverter to operate outside safe thermal limits or prevent feed-in.
DC component measured in the grid too high
This code indicates that an excessively high DC current component has been measured in the AC grid. Such a condition can indicate a fault within the inverter's power conversion stages or an external grid disturbance, typically causing the inverter to disconnect for safety.
Fixed voltage mode has been selected instead of MPP voltage mode, and the fixed voltage has been set to too low or too high a value.
This code indicates a configuration error where 'Fixed voltage mode' has been selected instead of 'MPP voltage mode,' and the configured fixed voltage value is either too low or too high for proper operation. This prevents the inverter from efficiently extracting power from the PV array.
Safety cut-out via option card or RECERBO has triggered
This code indicates that a safety cut-out mechanism, either via an installed option card or the RECERBO system, has been triggered. This critical safety event causes the inverter to immediately stop feeding energy into the grid.
No communication possible between power stage set and control system.
This code indicates a failure in communication between the inverter's power stage set and its control system. This prevents normal operation, but the inverter will automatically attempt to re-establish communication and resume feeding energy into the grid.
Hardware ID problem
This code indicates a problem with the inverter's internal hardware ID. This can occur, for example, after a PC board replacement, signifying an incompatibility or recognition issue. The inverter will attempt to reconnect and resume feeding if possible.
Unique ID conflict
This code indicates a conflict with the inverter's unique ID. This typically occurs in multi-inverter installations or after component replacement, where the system detects duplicate or invalid unique identifiers, potentially disrupting communication or operation.
No communication possible with the Fronius Datamanager
This code indicates a loss of communication between the inverter and the Fronius Datamanager. This means data logging, monitoring, and remote control functionalities via the Datamanager are currently unavailable.
HID range error
This code indicates an HID (Hardware ID) range error, suggesting an issue with the identification or compatibility of an internal hardware component. This can stem from incorrect component installation or a data integrity issue.
Unable to communicate with the power stage set
This code indicates a loss of communication between the inverter's control system and its power stage set. This prevents proper operation, but the inverter will automatically attempt to re-establish communication and resume feeding energy into the grid.
Possible hardware fault
This code indicates a possible internal hardware fault within the inverter. Such a fault can encompass various components and may prevent proper operation or energy feeding.
Possible hardware fault
This code indicates a possible internal hardware fault within the inverter. Such a fault can encompass various components and may prevent proper operation or energy feeding.
Possible hardware fault
This code indicates a possible internal hardware fault within the inverter. Such a fault can encompass various components and may prevent proper operation or energy feeding.
Software problem
This code indicates a software problem within the inverter, which prevents it from feeding energy into the grid. This could be due to a corrupted operating system, an unexpected program state, or a bug.
Functional incompatibility (one or more PC boards in the inverter are not compatible with each other, e.g. after a PC board has been replaced)
This code indicates a functional incompatibility between one or more PC boards within the inverter, often occurring after a component replacement. This prevents the inverter from operating correctly, but it will attempt to reconnect and resume feeding if possible.
Power stage set problem
This code indicates a general problem with the inverter's power stage set. This critical component is responsible for power conversion and grid interaction, and a problem here will prevent the inverter from feeding energy into the grid.
Functional incompatibility (one or more PC boards in the inverter are not compatible with each other, e.g. after a PC board has been replaced)
This code indicates a functional incompatibility between one or more PC boards within the inverter, typically after a component replacement. This prevents the inverter from operating correctly, but it will attempt to reconnect and resume feeding if possible.
Intermediate circuit voltage too low or asymmetric
This code indicates that the intermediate DC bus voltage is either too low or asymmetric, preventing the inverter from feeding any energy into the grid. This can compromise the stability and efficiency of the power conversion process.
Compatibility error (e.g. due to replacement of a PC board) / Invalid power stage set configuration
This code indicates a compatibility error, possibly due to a replaced PC board, or an invalid configuration of the power stage set. Either issue prevents the inverter from feeding energy into the grid, requiring a firmware update or configuration check.
Insulation fault
This code indicates a general insulation fault detected within the photovoltaic system or the inverter itself. An insulation fault means there's an unwanted electrical connection between an active conductor and ground, which is a critical safety issue, causing the inverter to stop feeding energy.
Neutral conductor not connected
This code indicates that the neutral conductor is not correctly connected. For certain grid configurations, a missing neutral connection is critical for proper operation and safety, preventing the inverter from feeding energy into the grid.
Guard cannot be found
This code indicates that a critical internal 'Guard' component or function cannot be found or is not responding. This is a severe internal error, likely preventing any inverter operation and grid feeding.
Memory error detected
This code indicates that a memory error has been detected within the inverter's internal memory. This can affect system stability and data integrity, but the inverter will automatically attempt to reconnect and resume feeding if possible.
Communication error between the processors
This code indicates a communication error between the inverter's internal processors. This is a critical internal fault that prevents the control system from functioning correctly and will halt energy feeding.
Grid voltage and power stage set are incompatible
This code indicates an incompatibility between the detected grid voltage and the configured power stage set. This mismatch prevents the inverter from safely or correctly feeding energy into the grid.
Grid frequency and power stage set are incompatible
This code indicates an incompatibility between the detected grid frequency and the configured power stage set. This mismatch prevents the inverter from safely or correctly feeding energy into the grid.
Anti-islanding function is no longer being implemented correctly
This code indicates that the anti-islanding function, a critical safety feature that prevents the inverter from operating when disconnected from the main grid, is no longer functioning correctly. This will typically cause the inverter to disconnect from the grid.
Grid voltage relay fault
This code indicates a fault with the internal grid voltage relay. This relay is essential for connecting and disconnecting the inverter from the grid, and its malfunction prevents the inverter from feeding any energy.
Error when recording measuring signal
This code indicates an error during the recording of a general measuring signal within the inverter. This suggests an issue with an internal sensor or its data acquisition pathway, preventing accurate measurements crucial for energy feeding.