104

Motor Controller Fault

Kone · Elevator Control

What does 104 mean?

A fault has been detected within the motor controller. This is a warning only, indicating a non-critical issue that might escalate if not addressed.

Common Causes

  • Internal fault in the motor controller module (e.g., sensor error, minor logic issue).
  • Intermittent communication loss with the motor controller.
  • Temporary over-current or over-temperature condition.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify incoming supply voltage to the motor controller against specified nominal values at the input terminals.

  2. 2

    Inspect motor power cables and feedback wiring for physical damage, loose connections, and proper shielding or grounding.

  3. 3

    Check motor and drive parameters (e.g., motor nominal current, voltage, speed, acceleration/deceleration ramps) within the controller configuration against the motor nameplate and system specifications.

  4. 4

    Inspect cooling fans and heat sinks on the motor controller for obstructions, dust buildup, and ensure proper operation to maintain adequate heat dissipation.

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Verified technical data. Last updated: March 2026

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