24

Under-speeding

Kone · Frequency Inverter

What does 24 mean?

This fault is recorded if the speed feedback falls below the permitted speed threshold for 0.5 seconds. The permitted speed is calculated as (Reference Speed - 0.25m/s) for reference speeds under 1.0 m/s, or (0.5 x Reference Speed) for reference speeds over 1.0 m/s.

Common Causes

  • Malfunction of the speed feedback sensor, providing an inaccurate or excessively low speed reading.
  • Insufficient motor torque or power output from the drive, preventing the lift from reaching the commanded speed.
  • Excessive mechanical load on the lift, causing it to run slower than the reference speed.
  • Incorrect setting of motor or drive parameters affecting speed regulation.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify the calibration and functionality of the speed feedback device (encoder) and check its signal integrity.

  2. 2

    Inspect the motor for any mechanical issues or damage that could impede its performance.

  3. 3

    Check the drive unit for proper operation, ensuring it provides sufficient current and voltage to the motor.

  4. 4

    Measure the current drawn by the motor to identify potential overload conditions or inadequate power delivery.

  5. 5

    Review all speed-related parameters in the control system, including acceleration/deceleration rates and reference speeds.

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Verified technical data. Last updated: March 2026

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