Unknown device status, KPP/KSP (axis)
Kuka · KR C4 extended
What does 26116 mean?
The KPP or KSP module for a specific axis is reporting an unknown device status. This indicates an unexpected operational state not recognized by the controller.
Repair Steps & Checklist
Click steps to track your progress.
- 1
Inspect all power and communication cables connected to the KPP/KSP module for the affected axis for damage, loose connections, or improper seating.
- 2
Verify the nominal supply voltage at the KPP/KSP module's power input terminals using a multimeter.
- 3
Check the Kuka smartPAD (KCP) for additional diagnostic messages, fault history, or status indicators related to the specific KPP/KSP module or axis.
- 4
Verify the KPP/KSP module's configuration and parameters within the controller's software (e.g., WorkVisual) against the system's specifications.
- 5
Perform a controlled power cycle of the Kuka KR C4 controller to reset the KPP/KSP module and re-establish communication.