Bill Jam

What does Bill Jam mean?

Indicates a bill jam error within the bill validator. This obstruction in the banknote path prevents the validator from accepting or processing bills, leading to transaction failure.

• A physical jam of banknotes within the bill validator mechanism.

Click steps to track your progress.

1. 1

   Inspect the banknote entry slot and path within the bill validator for visible obstructions or foreign objects.

2. 2

   Carefully open the bill validator's access panel (if available) and remove any jammed banknotes, torn pieces, or debris from the banknote path.

3. 3

   Inspect all banknote path sensors (e.g., optical sensors) for cleanliness, alignment, and proper function after clearing the jam.

4. 4

   Verify that all rollers, belts, and moving components within the banknote transport path operate freely and without binding.

5. 5

   Execute a bill validator self-test or diagnostic cycle via the service interface to confirm operational readiness and clear the error.